Returns & Exchanges

At UNIQ, we stand behind the quality of our electronics and offer a hassle-free 30-day return policy to ensure you are completely satisfied with your purchase. Whether you have changed your mind or received a defective unit, our team is here to provide a seamless resolution.

Return Process

• 1.
  Initiate Your Request

  Log in to your UNIQ account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the electronic device in its original manufacturer packaging, including all accessories, manuals, and cables to ensure a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; be sure to keep your tracking receipt for reference.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the device's condition, we will process your refund or exchange within 3 to 5 business days back to your original payment method.